How to Book an Appointment
Patients can contact the practice in the following ways:
Attending the Practice (Walk-In)
You can attend the practice during opening hours to book an appointment at the reception desk.
Our team may ask you a few questions to help direct you to the most appropriate Clinician or service. This is part of our care navigation process and supports safe, effective care.
Telephone
You can call the practice to book a routine appointment.
Please note: our reception team may ask about the reason for your appointment so they can ensure you are seen by the right Clinician or service.
Online Consultation Forms
You can submit a request using our online consultation form here: https://accurx.nhs.uk/patient-initiated/m91628
All online requests are reviewed on the same working day.
A Clinician will determine the most appropriate next step, which may include advice, a routine appointment, a telephone call, or signposting to another service.
When the Practice Is Closed
Wednesday Afternoons
On Wednesday afternoons, the practice is closed.
Patients can attend Little London Surgery for further assistance or call them via our usual number: 01922 632421
Weekends and Evenings
The practice is closed at weekends.
If you need medical help, please use one of the following services:
- Your local walk-in centre
- NHS 111 (online or by telephone)
- A&E in an emergency or life-threatening situation
Cancelling or changing an appointment
If you can not make your appointment let us know as soon as you can so another patient can book the appointment time. You can cancel or change your appointment:
Try the NHS App
You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use online access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Home Visits
If you are too ill to attend the practice, please call us before 10.00am and request a home visit. You will need to inform the Receptionist of your symptoms so they can inform a GP.
Please always attend the surgery if possible
If you are experiencing left sided, sharp chest pains or severe bleeding call 999 ASAP
Alternative Services Available to Patients
Please use the links below.
NHS 111
For urgent medical advice.
By phone 111, or online, or 111 BSL Service (if you use BSL)
Extended Hours Clinics
We have extended hours Monday to Friday 6.30pm to 8.00pm. Monday and Thursday at Forrester Street Surgery and Tuesday, Wednesday and Friday at Little London Surgery. These are pre-booked appointments only. On a Saturday, we have clinics that run 9.00am to 5.00pm but these are for booked appointments only and not a walk in service. Please note that these appointments are usually with qualified Nurses or Health Care Assistants
Bank holiday – if you need to see a Clinician on a bank holiday Please call 01922 660721 to book an appointment. The phone line is covered 1.00pm to 6.30pm
Walsall Manor Urgent Care Centre
Manor Hospital, Moat Road, WS1 1UG, open 24 hours, 7 days a week. No appointment needed.
Pharmacy First
At your local chemist. Available to access self-care for minor ailments. Speak to your pharmacist for more information.